Our refunds policy and cancellation by us
.1 We reserve the right to cancel a course by giving you notice in writing in accordance with Clause 9, at any time up to the day before the course start date. If we cancel a course before the course start date, you will be eligible for a full refund of the course fee. We may also offer a transfer to another course as an alternative, subject to payment or refund of any difference in purchase price. You are strongly advised to take out insurance against cancellation if your travel costs are likely to be substantial.

2 We will process any refund due to you as soon as possible and, in any case, within 14 days of the day you give notice of cancellation. The refund will be made using the same method of payment that you originally used to make your course booking unless otherwise expressly agreed with you. In any event you will not incur any fees as a result of this reimbursement.

3 We will make all reasonable efforts to deliver the course as outlined on our site and in any brochure or published material. However we reserve the right to:

Alter the timetable, location or presenters specified for a course; and
Make reasonable amendments to the content and syllabus of a course, when necessary.
4 We reserve the right to cancel your course booking in our absolute discretion, and refund all fees paid by you, irrespective of whether the course itself is to proceed, without any further liability on our part.

5 We also reserve the right to exclude you from any course after its commencement if in our absolute discretion we consider that you are impeding the provision of the course or other of our activities, or your presence is bringing or threatening to bring the University or any part of it or its subsidiaries into disrepute. In these circumstances we will refund all fees paid by you but will have no further liability to you in respect of such termination or exclusion.